Privacy Policy - Castle Access Panels & Forms Inc.

Castle Access Panels (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit or interact with our website: https://castleaccesspanels.com (the “Website”).

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. What We Collect and Why

We collect information to help us provide better service, respond to your inquiries, fulfill requests, and improve our business operations.

a. Personal Information You Provide

When you voluntarily submit forms on our Website (e.g., Request a Quote, Request a Sample, Send an Order), we may collect:

Full Name
Email Address
Phone Number
Company Name
Project Details or Comments
Shipping/Billing Information (when placing an order)

b. Automatically Collected Information

When you visit our Website, we automatically collect non-identifiable technical data, including:

IP address
Browser type and version
Device information
Referring website
Pages visited and time spent

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content.

Cookies are small data files stored on your device when you visit a website. They help us understand user behavior, remember your preferences, and enhance site functionality.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. Please note, disabling cookies may affect the functionality of our site.

Types of Cookies We Use:

Necessary Cookies: Required for basic website functions.
Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).
Functionality Cookies: Remember user preferences to improve your experience.
Marketing Cookies: (if applicable) Track visitor activity for targeted advertising.

By continuing to use our Website, you consent to our use of cookies as described in this notice.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to product inquiries, quote requests, and sample submissions
To fulfill orders and deliver products
To improve our Website, services, and product offerings
To communicate important updates or promotional offers (only if you’ve opted in)
To comply with legal requirements and prevent misuse

We will only use your personal data for the purpose for which it was collected unless we reasonably determine that we need to use it for another purpose that is compatible with the original intent.

3. Disclosure and Third-Party Sharing

We do not sell or rent your personal information. We may share it under these limited conditions:

With trusted service providers (e.g., website hosting, form processing, analytics tools)
To comply with legal or regulatory obligations
In connection with a business transfer, merger, or acquisition
To enforce our rights or protect against fraud or illegal activity

All third-party providers we work with are required to uphold appropriate data protection standards.

4. Data Security

We use a combination of technical, administrative, and physical safeguards to protect your information. While no method of transmission is 100% secure, we take reasonable steps to ensure your data is safe.

5. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. External Links

Our Website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies when visiting those sites.

7. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.